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Privacy Policy

Effective date: September 7, 2026

1. Introduction

This Privacy Policy explains how Inflowencer ("we," "us") collects, uses, and protects information through the Service. There are two categories of individuals this policy covers, described separately below because they have a different relationship to us.

2. Information We Collect

About you, our direct customer (agency users and their team members):

  • Account information: name, email address, password (stored encrypted, never in plain text)
  • Billing information: We do not currently process payments through the Service. Payment for Sourcing Requests (see Terms of Service) is arranged directly with you outside the Service, using a method we agree on at that time. We do not store your card or bank details.
  • Usage information: how you use the Service, for the purpose of improving it

About creators managed within your organization's account ("Customer Data"):

Your organization uploads and manages information about creators/influencers you work with — names, contact details, social media handles, and related notes. This information is entered and controlled by you, our customer, not by us or by the creators themselves. In this relationship, your organization acts as the data controller for this information, and we act as a data processor, handling it only on your instructions and only to provide the Service to you.

3. How We Use Information

We use account information to operate, maintain, and improve the Service, to process payments, and to communicate with you about your account. We use Customer Data solely to provide the Service's functionality to the organization that uploaded it — we do not use Customer Data for our own marketing, and we do not sell it to any third party.

4. Sharing and Sub-processors

We share information with a limited set of service providers necessary to run the Service, each acting under their own privacy and security obligations:

  • Supabase (database and authentication hosting)
  • Vercel (application hosting)

If we introduce automated payment processing in the future, we will update this list and notify you of the change.

We do not sell personal information to third parties, and we do not share Customer Data with anyone outside your own organization's account.

5. Data Retention and Deletion

We retain account information for as long as your account is active. If your organization's account is canceled, we retain Customer Data for a limited period to allow reactivation before deletion, after which it is permanently removed. If a creator whose information is stored in the Service contacts us directly requesting removal, we will inform the relevant organization and support their handling of that request.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Requests can be sent to Linahazemalkhafif@gmail.com. If you are a creator whose information appears in an agency's account on this platform and you did not create that account yourself, please contact the agency directly where possible, or contact us and we will assist in routing your request.

7. Security

We use reasonable technical and organizational measures to protect information stored in the Service, including encrypted connections, role-based access controls, and database-level access restrictions. No system can be guaranteed 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed at, and should not be used to knowingly collect information from, individuals under the age of 18 acting on their own behalf as account holders.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Service.

10. Contact

Questions about this Privacy Policy can be sent to Linahazemalkhafif@gmail.com.